When Death Occurs

October 4, 2024

Immediately following the death of a loved one, there are many decisions that must be made. At this time, you may find your emotions are heightened, and for that reason it is a good idea to ask for help in making all the decisions and arrangements. Additionally, the funeral home’s staff is eager to assist you and the family in making the best decisions possible. This information can help guide you and your family through the process.

Contact The Proper Authorities

Before any arrangements and decisions can be made, a legal pronouncement of death must be declared. If your loved one dies inside of a medical or nursing facility like a hospital or nursing home, the staff will handle getting this declaration made. If your loved one dies at home, you need to immediately contact the local emergency officials to come and take them to a hospital where they can be legally declared dead. Family members who die under hospice care can be declared dead by the hospice staff. This legal declaration must be made before the family can proceed with making any funeral arrangements or handling any legal affairs.


Begin To Make Arrangements
Once your loved one has been declared dead you and your family can proceed with making any type of funeral arrangements. Your loved one may have pre-planned any type of services, and you and your family should first look into those choices. If your loved one has not made any previous type of arrangements, and you have decided on which funeral home you would like to use for the services, you will contact them and meet with the funeral director and begin discussing options.


During this time, if the deceased hasn’t made their final wishes known, the family will need to decide if they will bury or cremate the body, and what type of service should be held. These decisions include the time, date and location of any service; what type of casket or urn your loved one needs; drafting an obituary notice; deciding on pallbearers; and make any decisions about the specifics of the service like who the minister will be, what music will be played and who will speak.


As part of the process to begin making the funeral arrangements, if the deceased was active or retired military, contact the Veterans Administration to determine if they offer any death benefits or service options.


Information Funeral Directors May Need
Once you have met the funeral director, they will advise you on any information or paperwork they need for the death certificate or to proceed with making final arrangements.


Information Required:


  • Full name and address
  • Marital status
  • Race/Ethnicity
  • Date and city of birth
  • Highest level of education
  • Father’s name, mother’s maiden name
  • Name of spouse
  • Occupation and employer


Documents Funeral Directors May Need
Funeral directors will need important documents to complete any legal paperwork. These documents include:


  • Account statements
  • Beneficiary designations
  • Life insurance policies
  • Military Discharge papers (form DD 214)
  • Social Security Number


Taking Care Of Personal Property
Following the death of your loved one, there are few things you need to attend to involving the deceased’s personal life. First, secure your loved one’s property. Make sure their home and vehicle are properly secure.


If your loved one has a pet, make the necessary arrangements for the pet to be taken care of by family or friends. Any mail that comes to your loved one should be forwarded to a family member that plans to handle the deceased’s estate. Any mail that piles up at a vacant home only alarms potential intruders that a home is empty.


Make sure to contact the deceased’s boss and inform them of the death. If your loved one had any upcoming appointments, make contact to notify them about the death and to cancel the appointment.

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When a loved one passes away, the days that follow can feel overwhelming. There are so many details to think about, and emotions are often running high. In moments like these, having the guidance of a caring professional can make all the difference. That’s where a funeral director comes in. Funeral directors do much more than coordinate services; they are compassionate guides who help families navigate the practical, emotional, and ceremonial aspects of saying goodbye. At Peel Funeral Home , our directors walk alongside families with care, professionalism, and understanding, ensuring that every life is honored with dignity and respect. 1. Compassionate Guidance and Emotional Support A funeral director’s first role is to listen , to understand your family’s wishes, your traditions, and your loved one’s story. From there, they offer thoughtful suggestions and guide you through each step, explaining every option clearly and without pressure. This kind of support helps families feel more at peace during an otherwise stressful time. Whether you already have specific ideas for the service or feel unsure where to start, a funeral director will take the time to: Discuss what type of service best fits your needs (traditional funeral, memorial, or celebration of life) Explain burial and cremation options Offer ideas for personalizing the service Handle details you may not have thought of, such as music, readings, or photo displays At Peel Funeral Home, we believe that the most meaningful services come from collaboration, blending our experience with your family’s vision. 2. Handling the Legal and Logistical Details Behind every smooth, well-organized service are countless moving parts that the funeral director manages quietly and efficiently. Their expertise allows families to focus on remembrance and healing, not paperwork or deadlines. Here’s a look at some of the key responsibilities a funeral director takes care of: Documentation: Prepares and files the death certificate, permits, and other required paperwork Scheduling: Coordinates service times, burial or cremation dates, and transportation Communication: Works directly with clergy, cemeteries, florists, and other vendors Preparation: Oversees the care and presentation of the deceased with dignity and respect Support: Ensures families understand each step and are informed throughout the process Having these details handled professionally removes much of the stress from the family, allowing them to focus on remembering their loved one, not the logistics. 3. Personalizing the Service No two lives are the same, and no two funerals should be either. Funeral directors help families design services that reflect the unique personality, values, and memories of their loved one. They can assist with: Choosing meaningful music or readings Incorporating photos, videos, or mementos Planning personalized rituals, such as candle lighting or memory tables Recommending creative ideas for floral arrangements, memorial keepsakes, or tribute slideshows At Peel Funeral Home, we encourage families to share stories and details that capture who their loved one was, their passions, their humor, and the legacy they leave behind. These personal touches help turn a service into a celebration of life. 4. Offering Continued Support After the Service The role of a funeral director doesn’t end when the service concludes. Grief continues long after the ceremony, and many families need ongoing care and resources. Funeral directors can: Provide grief support materials or referrals to local counselors Help with thank-you notes and memorial donations Assist with obituary placement or online memorial pages Guide families through the process of obtaining additional death certificates or insurance documents At Peel Funeral Home, our commitment is to care for families before, during, and after the funeral, helping them find comfort and clarity as they begin to heal. 5. Why the Role of a Funeral Director Matters A funeral director’s work is more than administrative; it’s deeply human. They balance professionalism with empathy, ensuring every detail is handled while never losing sight of what truly matters: honoring life and providing comfort to the living. Their role combines: Compassion – listening with patience and care Organization – managing time-sensitive tasks Creativity – designing meaningful tributes Knowledge – guiding families through local laws and traditions In essence, funeral directors serve as both caretakers and companions through one of life’s hardest moments. FAQs About Funeral Directors 1. What exactly does a funeral director do? A funeral director manages every aspect of the funeral process, from paperwork and scheduling to helping families plan personalized services and offering emotional support. 2. Is it necessary to hire a funeral director? While not legally required in all situations, having a funeral director ensures that every legal, logistical, and ceremonial detail is handled properly, allowing families to focus on their loved ones. 3. How do funeral directors help with cremation? They take care of the required authorizations, coordinate with the crematory, and help plan a meaningful memorial or scattering ceremony afterward. 4. Can funeral directors work within a budget? Yes. Funeral directors can present a range of service options, helping families make thoughtful decisions that align with both their wishes and their financial comfort. 5. How do I know if a funeral director is right for my family? Look for someone who listens carefully, treats you with compassion, and explains everything clearly. Visiting the funeral home and asking questions can help you feel more confident in your choice. 6. What should I bring when meeting with a funeral director? It’s helpful to bring your loved one’s personal information (for legal paperwork), clothing for the service, and any photos, music, or mementos you may want to include in the ceremony. 7. Do funeral directors offer pre-planning services? Yes. Many families choose to pre-plan arrangements to ensure their wishes are followed and to ease the emotional and financial burden on loved ones later on.